Frequently Asked Questions
Everything you need to know about shopping with Glen Appliances.
What is the standard delivery timeline for my order?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your delivery status in real-time.
What is the return policy for Glen products?
We offer a 7-day return policy for products that are received in damaged condition or have manufacturing defects. The item must be unused and in its original packaging.
Does Glen offer installation services for kitchen appliances?
Yes, for heavy appliances like chimneys, cooktops, and hobs, we provide professional installation services. You can book an appointment through our customer care helpline.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes.
How do I claim warranty for my appliance?
To claim warranty, please retain your tax invoice and contact our national service center via our toll-free number or website with your product details.